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Undeterred, Yuan did what any confident entrepreneur would do, he promptly resigned to start his own company. That company was Zoom. Yuan was convinced there had to be a better way for people to collaborate via online video. However, before Yuan could realize his vision, he needed funding——and he got it from a former colleague at Cisco, who believed in that vision.
Eric Yuan had been thinking about video-conferencing technology for more than 20 years before he quit his job at Cisco to start his own company. Yuan and his girlfriend attempted to navigate the pitfalls of long-distance dating. All the while, Yuan dreamed of a handheld device that would enable two people to see and speak with each other from anywhere in the world.
Fast-forward 10 years or so to Believing that China was still at least a decade away from fostering a tech ecosystem like that in the United States, Yuan sought a visa to travel to the United States and pursue a career in technology. Shortly after landing in America, Yuan moved to Silicon Valley. He was in awe of the number of companies working on exciting new technologies compared with his native China. WebEx was built using a proprietary technology stack that the company called MediaTone.
Yuan was named as the inventor of more than 30 issued or pending patents during his time at WebEx. WebEx grew rapidly under the Cisco umbrella. During this period, Yuan oversaw immense growth of the WebEx product. WebEx may have been innovative in its early days. But after a decade, the product felt stagnant, and customers were frustrated. Connections were often unstable. Audio and video quality were inconsistent. WebEx made it relatively easy for meeting attendees to share files with one another.
But scheduling calls and conducting virtual meetings were frustrating. As Yuan neared the end of his tenure at Cisco, he met with many WebEx customers to discuss the product. And every time, when I talked with a WebEx customer, after the meeting was over, I felt very, very embarrassed because I did not see a single happy customer. And I tried to understand, why is that?
And I summarized all the problems all those WebEx customers they shared with me. You know, finally, I realized all those problems are brand new problems.
WebEx had been developed to solve problems that were not as urgent as they once were. WebEx had initially aimed to make sharing files with conference-call attendees easier. To Yuan, the choice was clear: Cisco could either commit to updating WebEx, or it could build an entirely new product from scratch. That confidence helped Yuan convince about 40 engineers on his former team to quit Cisco and join him in building a new web-conferencing product.
Yuan said later it was much harder to convince his wife that his instincts were right. He did so largely on the strength of his convictions about Yuan himself. Yuan used the majority of the initial investment funding to hire engineering talent in his native China.
This was largely a cost-saving measure; Chinese engineers were cheaper than their American counterparts. More engineers meant a tighter product. The very first version of Zoom was released on August 22, Users have separate accounts for each video-calling application, which requires them to remember different usernames and passwords, and the video quality is often poor. The early Zoom product was impressive. Initially available as a web app and for iOS, Zoom allowed up to 15 concurrent meeting attendees.
It was optimized to run well even on weak or unstable wireless connections. The app worked seamlessly on mobile. At that time, many web-conferencing companies, such as Vidyo, were focused on hardware solutions for desktop conferencing. Better hardware meant better image and audio clarity.
This was seen as especially important for dedicated, specialized applications of video conferencing, such as telemedicine. The education sector was also driving demand for high-quality video-conferencing solutions as synchronous learning models became increasingly popular.
But mobile remained a critical vulnerability for many web-conferencing companies——a weakness Zoom quickly capitalized upon. In January , Zoom 1. Zoom supported up to 40 concurrent attendees from launch——more than any other web-conferencing product at that time. Zoom ran seamlessly on all platforms, including iOS and Android devices.
The only restriction on the freemium product was that calls were capped at 20 minutes for meetings with more than two attendees. The product was initially available in three tiers: Freemium, Business, and Enterprise. Source: Zoom. In addition to the SMB market, Zoom smartly recognized the education sector as the significant opportunity it was.
This gave Zoom a crucial opportunity to prove itself in a large potential market and establish a strong early-growth vector.
Yuan confirmed later that Zoom planned to use much of its Series B round to expand overseas and strengthen its presence in the growing education and health care sectors.
This is another great example of how Yuan grew his company economically. Keeping customer acquisition costs as low as possible put Zoom on the path to profitability early on. Yuan often emailed customers who were considering leaving the product to learn why.
More importantly, this hands-on approach to customer support taught Yuan a lot about the problems customers were experiencing on a day-to-day basis. Even now, Yuan still takes the time to personally respond to user feedback because he genuinely cares about his users. Source: Twitter. Zoom experienced strong growth throughout By June, more than 1.
The company had entered into agreements with a range of higher-education institutions, including Kansas State University, the University of Northern Iowa, and Ottawa University. By August , Zoom was hosting more than 5, meetings every day. By this point, more than 4, companies and 3 million participants were using Zoom. Yuan and his company had seemingly accomplished the impossible.
Zoom had fundamentally improved the web-conferencing experience in a crowded market with supposedly little room for newcomers. Zoom was an incredibly strong product that was well positioned to continue its upward trajectory into upstream markets and the Enterprise. To do so, Zoom needed capital… and lots of it. Zoom might have lacked the resources of Cisco or Microsoft, but Zoom had one key advantage over legacy incumbents: agility.
But as time would soon tell, it was too little, too late. Surprisingly, for a company growing as quickly as Zoom was, the company made very few major updates to the product in One of the few significant updates to the product that year came in August, with the release of Zoom Presence.
Although room-based systems were falling out of fashion by , they had not yet been replaced entirely. Room-based teleconferencing systems routinely cost tens of thousands of dollars. This meant that larger companies——the same companies Zoom was hoping to attract——were still likely to be looking for ways to derive value from these expensive investments.
However, backward compatibility and interoperability were significant issues. This put many companies in a difficult position. Presence was an attempt to solve both sides of the problem.
This system allows users to seamlessly combine Zoom meetings with meeting rooms from other conferencing products. Presence gave users the ability to schedule, launch, or join meetings directly from any device. Presence supported up to three individual displays per meeting and allowed hosts to control meetings via a remote-control interface in the app.
Presence might not seem that exciting as far as updates go. By , administrators and IT professionals had been wrestling with the implications of BYOD or bring your own device policies for several years. Tensions between the desire for flexible BYOD policies and the comparatively weak security features of many mobile devices had been particularly problematic for enterprise companies. But Presence was a plug-and-play system.
Individual departments or entire organizations could create custom room-based conferencing systems using Zoom as a platform. This meant companies could continue to use their expensive proprietary video hardware and attendees could use their own devices. In August , Zoom unveiled its Video Webinar platform. The service was initially positioned as an add-on to the core Zoom product and was structured into one of four tiers. Hosts could then choose to pay for between and 3, attendees.
This made Video Webinars highly scalable and allowed hosts to pay only for the audience size they required. Despite the potential value of webinars, the actual webinar experience was poor across most products available at that time. Video and audio quality were poor. Hosts often experienced input delay when sharing their screens with attendees, particularly on high-latency connections.
The maximum number of attendees was often quite low. Zoom had already shown that there was ample room in the video-communications space to support another web-conferencing product. Similar to the launch of the core Zoom product, the timing of the launch of Zoom Video Webinars was perfect. It was around when marketers——and content marketers in particular——began to figure out that webinars could be a powerfully effective lead-generation strategy.
Alongside in-person events, case studies, and video content, webinars were seen as one of the most reliably effective channels for B2B marketers. After the release of its Video Webinar platform, Zoom went dark for over a year. Yuan reportedly insisted that every investor present at the pitch meeting at Emergence download the Zoom app so they could join a live video conference of his presentation.
The round gave Zoom more than double the entire funding the company had raised to date. They were also impressed by how tightly Yuan ran a ship. Zoom truly is one of the most capital efficient and fastest growing SaaS companies. One of the most significant updates to the core product to date came in December , with the introduction of Breakout Rooms. This feature allowed hosts to create smaller groups within a larger meeting.
Zoom meetings could already accommodate up to individual participants. With Breakout Rooms, hosts could create up to 50 breakout groups within a single meeting. Breakout Rooms had major potential in the education market.
Zoom had already made significant inroads into academia and was being used by some of the largest universities in the country. The ability for lecturers to break large groups into smaller individual groups lent itself very well to synchronous coursework. But it also had considerable potential for companies working on large projects involving multiple teams. This is a great example of how designing and solving for one audience can create opportunities for other use cases.
In July , Zoom introduced virtual backgrounds to the core product. Now, Zoom meeting hosts could present in front of a green screen using a video-production technique known as chroma key to create the illusion of hosting a meeting from another location.
Virtual backgrounds were far from an urgently needed feature. Image via Forbes. Throughout , Zoom continued to gain ground. Many of the largest and fastest-growing companies in Silicon Valley were already relying on Zoom for everyday meetings and webinars.
The company needed to get the product in front of entirely new audiences. In , Zoom entered into a three-year partnership with the Warriors. Zoom gave the Warriors software to communicate with fans. The partnership with the Warriors was one of the first major marketing campaigns the company had ever launched.
Sporting-event sponsorships tend to be more effective for branding awareness, but Yuan later claimed this exclusive branding exposure actually helps accelerate sales cycles for the company. Source: CNBC. Thanks to strong customer and revenue growth, Zoom ended in a very enviable position.
The company had achieved profitability in Q3 More than 6 billion annualized meeting minutes had been hosted using Zoom. The company was flush with investor cash. In the coming years, Zoom would prepare for an aggressive push into the enterprise——and one of the biggest IPOs in Silicon Valley history.
In just six years, Zoom had grown from a scrappy upstart to one of the most widely used web-conferencing products in the world. More than 65, companies worldwide were relying on Zoom for meetings, telepresence, and webinars. Over 40 million people had used Zoom to attend or host a meeting. Zoom kicked off by raising its single largest funding round to date.
No other company nails all three. Later that month, Zoom launched the fourth major release of the product. Despite already being a n integral aspect of daily business operations for many compan i es , the implement of stay-at-home orders around the world made Z oom explode in popularity.
In March , two hundred million people used Zoom every day. Despite its success, Zoom has its less than ideal aspects. Recently, hackers have been able to access Zoom video calls and disrupt the meeting s. Zoombombing is where a hacker will get access to a meeting and display offensive and explicit material. Due to these security issues, some companies have decided to abandon Zoom in favor of smaller , more secure companies. However, Zoom has released guidelines on how to prevent Zoombombing and video call hacking.
Other problems have arisen, including Zoom sending Facebook activity details from iOS devices. Zoom has since released a software patch to fix this issue but is still under fire for data-mining. In recent news, it has been sued for malpractice with user data and its privacy policies called into question by members of Congress.
Despite the issues that Zoom has, it has become one of the most used applications. With the outbreak of C OVID , it bec a me the go to for students and business meetings for millions of people. With new software updates and patches, Zoom is working to fix its issues and maintain trust with users. And Yuan?
He married at 22 and is worth around five and a half billion dollars. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Notify me of follow-up comments by email. Notify me of new posts by email. Skip to content. Author Recent Posts. Jonathan Enssle. Latest posts by Jonathan Enssle see all.
How long has zoom app been around. Zoom's massive 'overnight success' actually took nine years
The company launched in when Yuan left Cisco as a founding engineer on its WebEx video platform, one of Zoom's rivals. In April , Zoom went public and fared better than splashier tech companies such as Lyft and Uber, which held their IPOs around the same time. Unlike Uber, Zoom is actually profitable. From the start of its life as a publicly traded company, investors seemed to buy into Yuan's vision, as laid out his letter to shareholders: "video is the future of communications.
Neighborhood social network Nextdoor is both a lifeline and a hub of anxiety. There are downsides, however, to such rapid growth and the added attention that comes with it. Like more traditional social networks, Zoom now faces concerns about privacy and online harassment. Already, the phrase " Zoombombing " has emerged for when bored, quarantined trolls and hackers overtake public video chats by displaying graphic content or racist comments to cause a stir. Chipotle, for example, confirmed to CNN Business that during its new public video chat series, Chiptole Together, a Zoom participant broadcasted pornography to all attendees.
The company has since switched platforms. The incident was first reported by the New York Times. At the same time, Zoom must work to keep its service up and running amid surging demand for online communication tools and social networks that has strained far bigger platforms , including Facebook FB and its corporate sibling Instagram.
To handle this surge, Zoom spokesperson Farshad Hashmatulla told CNN Business it relies on its data centers in 17 global locations, routing both audio and video traffic to these sites. He said the company's policy long before the health crisis has been to make sure it can support double its average daily peak of usage and have the ability to deploy tens of thousands of additional servers within hours if needed. In , the Zoom app marketplace launched, housing various Zoom integrations to enhance the work experience within Zoom.
In January , Zoom launched its cloud telephone service Zoom Phone. This was a pivotal moment that saw it change from a web meeting app to an all-around business communication service. In April , Zoom went public. Building on the success of video and phone services, Zoom Chat was launched as an in-app Slack-like messaging platform.
And then in early , the world was rocked by the coronavirus pandemic, with millions of people forced to work from home. In March, Zoom was downloaded 2. By April , Zoom surpassed million daily meeting participants.
During a time of insane growth for Zoom, it acquired Keybase—an end-to-end encryption E2EE tool for secure messaging and file-sharing. Zoom also retained its leadership in the Gartner Magic Quadrant for Meeting Solutions—making it five years in a row. In May , Zoom Events was launched to create specific Zoom spaces for virtual experiences.
Terms like Zoom fatigue and Zoom-bombing are now seen in many publications. While these have negative connotations, they emphasize how commonplace Zoom calls have become. Weird way to do subtitles for the Formula 1 race. Webex had announced its sponsorship of the McLaren F1 team only a month earlier.
Digging further into the F1 partnership, Zoom was a sponsor of the Virtual F1 Paddock during —a year when everything went virtual and a large number of meetings went Zoom.
In B2B, there are lots of comparisons between leading collaboration apps; all competing for a slice of the video conferencing pie. To gain such popularity in a market so saturated by names like Microsoft, Google, GoToMeeting, and Cisco, Zoom had to and arguably has executed on the one thing that makes it stand out amongst competitors: ease of use. And this means ease of use must continue throughout the entire meeting experience. It acquired Solvvy in May , which sells conversational AI and automation packages to customer support centres.
Zoom has been profitable for four years and has increased its net income each year. Zoom had almost , business customers in , a slight downturn in figures, but Zoom also changed its terminology of business customers to only include enterprises with more than 10 employees in During the pandemic, Zoom published data on how many daily meeting participants it had.
Note: Daily meeting participants can be counted more than once. Source: Zoom, Recode. Zoom joined a small list of apps, which includes TikTok and Pokemon Go, that have been downloaded over million times in a single quarter Sensor Tower.
Despite its success, Zoom has its less than ideal aspects. Recently, hackers have been able to access Zoom video calls and disrupt the meeting s. Zoombombing is where a hacker will get access to a meeting and display offensive and explicit material. Due to these security issues, some companies have decided to abandon Zoom in favor of smaller , more secure companies. However, Zoom has released guidelines on how to prevent Zoombombing and video call hacking.
Other problems have arisen, including Zoom sending Facebook activity details from iOS devices. Zoom has since released a software patch to fix this issue but is still under fire for data-mining.
In recent news, it has been sued for malpractice with user data and its privacy policies called into question by members of Congress.
Despite the issues that Zoom has, it has become one of the most used applications. With the outbreak of C OVID , it bec a me the go to for students and business meetings for millions of people.
With new software updates and patches, Zoom is working to fix its issues and maintain trust with users.
Zoom Video Communications - Wikipedia
CNN Business When you think of a social network, you probably imagine news feeds, birthday reminders and baby photos. But the social network of the moment -- the one that's currently getting more app downloads than either Snapchat or TikTok -- looks a little different: It's a videoconferencing service called How long has zoom app been around ZMwhere many peoples' work and social zolm now unfold. More Videos Coronavirus worries are giving Zoom a boost. This is how data collected from fertility apps could be used to prosecute abortion.
See a simulation of AI technology being used to prevent a mass shooting. Amazon introduces new warehouse robot, says it's not replacing human workers. This mobile /19145.txt can reserve parking spots hsa then charge your EV.
Internet Explorer is no more. CNN reported on the 'browser wars' it started in Robots could soon look human, with living skin здесь hair.
Apple's CEO responds to evolving workplace dynamics. See the new features coming to iPhones. Meet the researchers revolutionizing micro-scale robots for medical use. This new technology helps drones survive strong winds. Google's Street View is 15 years old. See the new camera it's rolling out. This mask makes breathing in virtual reality more realistic.
See how Google's new Befn technology works. As the coronavirus pandemic has forced millions around the arlund to stay in their homes, the 9-year-old platform has emerged as the go-to service for not only virtual meetings and classroom how long has zoom app been around but happy how long has zoom app been aroundcostume parties, church servicesbrunches, book clubs and aroune dates.
Like Facebook FB and Twitter TWTRit's also how long has zoom app been around a key part of internet culture: The Facebook Group " Zoom Memes for Self Quarantines ," with nearlymembers, offers a steady stream of jokes, ranging from a video of a student pretending Zoom is glitchy to get out of a homework assignment to a professor starting a lesson with cameos from stuffed animals. Zoom's free version can support up to users at a time.
From the start, Zoom aspired to stand out in a bfen of products that were probably aroknd hated than loved. In a letter to shareholders included with its paperwork for going public a year ago, founder and CEO Eric Yuan talked about "how oong people were with the videoconference tools on the market.
But that ap before the pandemic. Now video conferencing tools have gone from the punchline of a dry office joke to a vital social lifeline -- and perhaps none more so than Zoom. Zoom's free version can host up video participants at once -- Microsoft MSFT -owned Skype's free model allows for 50 -- and features personalized tools, including the ability to pick from different backgrounds whether it be the Hs Gate Bridge option or a picture you uploadchange the camera angles, hold encrypted private calls, send direct messages and record sessions.
Read More. In recent weeks, Zoom has emerged as the most downloaded app on the Apple App Store, repeatedly breaking its download records. /22984.txt Monday March 23, Zoom was downloaded 2.
Hass months prior, the app had just under 56, global downloads in a day. The company launched in when Yuan left Cisco as a founding engineer on its WebEx video platform, one of Hoow rivals. In AprilZoom went public and fared better than splashier tech companies how long has zoom app been around as Lyft and Uber, which held their IPOs around the same time.
Unlike Uber, Zoom is actually profitable. From the start of its life as a how long has zoom app been around traded company, investors seemed to buy into Yuan's vision, as laid ссылка his letter to shareholders: "video is the future arouhd communications. Neighborhood social network Lnog is besn a lifeline and a hub of anxiety. There are downsides, bedn, to such rapid growth and the added attention that comes with it. Like more какие zoom r16 download они social networks, Zoom now faces concerns about privacy and online harassment.
Already, the phrase " Zoombombing " has emerged for when bored, quarantined trolls and hackers overtake public video chats by displaying graphic content or racist comments to cause a stir. Chipotle, for example, confirmed to CNN Business that during its new public video chat series, Chiptole Together, a Zoom participant broadcasted pornography to all attendees. The company has since switched platforms. The incident was first reported by the New York Times.
At the same time, Zoom must work to keep its service up and running amid surging demand for online communication how long has zoom app been around and social networks that has strained far bigger platformsincluding Facebook FB and aroynd corporate sibling Instagram.
To handle this surge, Zoom haa Farshad Hashmatulla told CNN Business it relies on its data centers in 17 global locations, routing both audio and video traffic to these sites. He said the company's policy long before the health crisis has been to make sure it can support double its average daily peak of usage and have the ability to how long has zoom app been around tens of thousands of additional servers within hours beeb needed.
When Lohg, a son of mining engineers in China, left Cisco to launch a product that was easier to use and wround customizable than competitors, another one of his key focuses was building a company culture around promoting "happiness.
Li was impressed with Yuan's vision to build a product around technical precision from the ground up. Dirty money: The case against using cash during the coronavirus outbreak. Zoom now appears to be expanding its footing across industries quickly as the coronavirus pandemic continues. For example, the how long has zoom app been around is offering its services to K schools for no charge in various countries.
It also waived its monthly charge to all users in China. Zoom is far from the only video chat app experiencing rapid growth. Despite some technical bumps -- for example, Microsoft's chat and communications platform Teams experienced a major outage in Europe last week -- these key players have managed the growth remarkably well. But it is Zoom's ability to meet the needs of people working приведенная ссылка and serve as a fun tool for socializing that has heightened it to rockstar status.
Eventually, analysts say it will need to add new features to encourage people to pay for the service. For now, companies are largely cautious to roll out new tools as their remote teams get comfortable at home and remain focused on making sure everything works.
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